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Cliff Dwellers deposit and cancellation policies

  • The Pool
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  • Special policies for 2020:
    • This time period is self check-in and no daily service.
    • Units are being left empty for one day between guests.
    • Place towels and washcloths you want replaced in hamper outside of unit.
    • Keep six feet social distancing from guests not in your party.
    • Wear a mask when passing through indoor common areas including office, lower office, townhouse foyer, and townhouse walks.
    • Only one guest at a time in the office waiting area and laundry area. Wait outside if another guest is using the office facilities.
    • The main pool is not expected to open before June.
    • Only one party/group in the whirlpool/spa building at a time. Be considerate of other guests who are waiting to use the whirlpool.
    • Only one party/group in the pool water at a time. Be considerate of other guests who may be waiting to use the pool. Remember to keep social distancing from other guests in the vicinity of the pool.
  • Deposit – 50% of total stay or minimum of one night's rate. Which ever is greater.
  • Deposit minus $15 service fee will be refunded if a cancellation notice is received at least 14 days prior to arrival date.  The entire deposit will be forfeited if cancellation is received after 14 days prior to arrival date.
  • Two or three night minimum stay may apply
  • Rates subject to 5.5% Wisconsin sales tax and 5.5% Door County room tax. (Can change without notice)
  • Balance for full period reserved is due on arrival
  • Check-in 3 PM Check-out 11 AM
  • Regretfully, pets are not allowed anywhere on the property. If a pet of any type is found to have been in the room a $300 fee will be charged. If applicable you will also be immediately evicted with no refund.
  • Smoking is banned in, on, or near buildings, balconies, enclosed areas, and pools. If it is discovered you smoked in the room, ash is in the room, or smoking materials were disposed indoors a fee of $300 will be charged. If applicable you will also be immediately evicted with no refund.
  • No ATVs ( All Terrain Vehicles )
  • Credit Cards Accepted - Mastercard, Visa, American Express, Discover



 
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